Cancellation Policy

Right of Withdrawal

You have the right to withdraw from this contract within fourteen (14) days without giving any reason.

The withdrawal period is fourteen days from the day
– on which you or a third party named by you, who is not the carrier, took possession of the goods, or
– in the case of multiple goods ordered in a single order and delivered separately: on which you or a third party named by you took possession of the last item.

To exercise your right of withdrawal, you must inform us (Name, address, telephone number, e-mail address) of your decision to withdraw from this contract by means of a clear statement (e.g. a letter sent by post or email). You may use the attached sample withdrawal form, but it is not mandatory.

To meet the withdrawal deadline, it is sufficient that you send your communication concerning your exercise of the right of withdrawal before the withdrawal period has expired.

Consequences of Withdrawal

If you withdraw from this contract, we shall reimburse to you all payments received from you, including delivery costs (except for any additional costs resulting from your choice of a delivery method other than the least expensive standard delivery offered by us), without undue delay and at the latest within fourteen days from the day on which we receive notice of your withdrawal from this contract.

We will carry out such reimbursement using the same means of payment as you used for the initial transaction, unless expressly agreed otherwise; in any event, you will not incur any fees as a result of such reimbursement.

We may withhold the reimbursement until we have received the goods back or you have supplied evidence of having sent back the goods, whichever is the earlier.

You shall send back or hand over the goods to us without undue delay and in any event not later than fourteen days from the day on which you communicate your withdrawal from this contract to us. The deadline is met if you dispatch the goods before the period of fourteen days has expired.

You will bear the direct cost of returning the goods.

You are only liable for any diminished value of the goods resulting from the handling other than what is necessary to establish the nature, characteristics, and functioning of the goods.

---

Sample Withdrawal Form

(If you wish to withdraw from the contract, please complete this form and send it to orders@artbyrel.com

To:
[Your Name / Company Name]
[Your Address]
[Your Email Address]

I/we () hereby give notice that I/we () withdraw from my/our () contract of sale of the following goods ()
— Ordered on () / received on ()
— Name of consumer(s)
— Address of consumer(s)
— Signature of consumer(s) (only if this form is notified on paper)
— Date

(*) Delete as appropriate.